What, Who, and How

Nicholson, Nigel
March 2005
Leadership Excellence;Mar2005, Vol. 22 Issue 3, p15
The article presents questions and answers related to leadership. The "what" of leadership is the role and tasks of the leader. The role of the leader is to help create the powerful commitment to quality and service delivery. The best firms score highly in the way they relate to their stakeholders. The "who" of leadership is the tough call around succession. In choosing a successor, the question becomes not just who, but how can his or her profile be most effectively augmented by teaming with others. The "how" of leadership is about how leaders can best deploy leadership skills and still be themselves.


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