Cox's Phone Ranks Best in West

July 2005
Multichannel News;7/18/2005, Vol. 26 Issue 29, p34
Reports on the findings of a customer satisfaction survey on local and long-distance telephone service providers conducted by the J.D. Power and Associates in the U.S. Score garnered by cable company Cox Communications Inc. as top provider for the West region; Percentage of households that receive local and long-distance telephone service from a single provider; Basis of the business rankings of such providers.


Related Articles

  • Positive telecom trend in L.A. Diaz Jr., Frank // Caribbean Business;11/28/2002, Vol. 30 Issue 48, p37 

    Reports on the telecommunication market in Latin America. Growth rate in revenue; Factors contributing to the developments in the industry; Local telephony; Long-distance market.

  • HOT LINES. Altman, Wilf // Commercial Motor;5/29/2003, Vol. 197 Issue 5030, p44 

    Presents tips on cutting the costs of long-distance calls in Great Britain. INSETS: FIERCE COMPETITION;USEFUL CONTACTS.

  • Satisfied customers.  // PC Week;09/22/97, Vol. 14 Issue 40, p88 

    Presents the results of the 1997 J.D. Powers and Associates' Long Distance Customer Satisfaction Study. How the major companies ranked for high-volume and mainstream users; Sprint and Southern New England Telephone as the leaders.

  • Another silly survey.  // NZ Business;Nov98, Vol. 12 Issue 10, p4 

    Complains about a telephone survey being conducted by a telephone company in New Zealand to ask questions about toll services. Examples of questions asked as part of the survey.

  • Play to win. Egolf, Karen // Telephony;11/6/95 Supplement Customer Care, Vol. 229 Issue 19, p7 

    Presents the results of a certain survey about customer satisfaction with long distance companies. Finding that both business and residential customers were apparently least likely to change their interexchange carrier; Differentiation in the industry as an issue of marketing and customer...

  • Overall satisfaction with long-distance carriers.  // Telephony;08/10/98, Vol. 235 Issue 6, p20 

    Presents the results of J.D. Power and Associates' 1998 United States Wireless Residential Customer Satisfaction Study on customer satisfaction with long-distance telephone carriers in the United States. Satisfaction ratings among mainstream users; Satisfaction ratings by high-volume users.

  • And the winners are…printers A & C. Casey, Michael // American Printer;Apr2008, Vol. 125 Issue 4, p18 

    The article presents the results of a survey conducted by Survey Advantage to know print buyers' priorities when choosing a printing company. More than 1,000 buyers of seven printing companies were surveyed early in 2008. They were given 14 choices, but floated to the top and great customer...

  • The Real Target Is Your Dial Tone. GOLDBLATT, HENRY // Fortune;11/24/1997, Vol. 136 Issue 10, p113 

    Focuses on the competition among local telephone companies in the U.S. Effect of the U.S. Telecom Act of 1996; Antitrust efforts of the U.S. Congress; Competition for cellular customers; Mergers in the communications industry; Entry of long-distance companies into the local market.

  • Deregulation creates telecom free-for-all. O'Malley, Chris // Indianapolis Business Journal;1/1/2007, Vol. 27 Issue 44, p8 

    The article describes the economic impact of deregulation on telecommunication, long distance telephone, local telephone, digital video, and Internet services in Indiana. Telecommunication laws made it easier for incumbent telephone companies to enter the video business in competition with cable...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics