Karcioğlu, Fatih; Arun, Korhan
September 2004
Ekev Academic Review;Fall2004, Vol. 8 Issue 21, p245
Academic Journal
The basic feature which makes mankind superior to other creatures is communication. Because owing to communication mankind has been sharing information, emotions and ideas; pursuing a goal; and by means of it corporation could be produced between individuals, groups and generations. In which way or how communication is made, individuals reflect their emotions, experiences, mementos, effects of culture and environment in which he or she rose and considerations to communication. As for, Transactional Analysis is a communication model emphasizes that individuals are in certain ego states when communicating and actually, communication between people consisting of individuals' ego states. This model can be used by employee and managers for making organizational communication continuous and preventing conflicts or directing communication to positive by learning it. At research, a positive relation between ego states and active communication levels in a particular organization's employees.


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