TITLE

THE IMPACT OF THE ENVIRONMENTAL FACTORS ON THE QUALITY MANAGEMENT PRACTICE: AN EXPLORATORY STUDY IN TURKISH MANUFACTURING INDUSTRY

AUTHOR(S)
Köseoğlu, Mustafa
PUB. DATE
March 2004
SOURCE
Ekev Academic Review;Spring2004, Vol. 8 Issue 19, p209
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
There is a growing interest in quality management since quality an important factor in today's competitive markets. The main reason for this growing interest is the increasing demand for products and services. Therefore, many governments stimulate the implementation of quality management practice in the companies in their country. However, there are many factors that might be a reason to delay the implementation. The objectives of this study are to explore relationships between quality management practice and environmental (external)factors and to determine which factors influence quality management practice. Data used in this study were collected by using a mailed questionnaire from 56 manufacturing firms drawn the top 500 companies listed in the Istanbul Chamber of Industry. Multivariate Covariance (MANGOVA) was used to analyze the data. The MANGOVA results show that the quality management practice is positively related to government legislation and managerial knowledge.
ACCESSION #
17558116

 

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