5 elements to consider after you've outsourced

Bailor, Coreen
July 2005
CRM Magazine;Jul2005, Vol. 9 Issue 7, p25
Trade Publication
Looks at the five factors companies need to evaluate over the course of the outsourcing agreement to ensure a smooth-running partnership. Arguments against offshore outsourcing; Risks associated with outsourcing; Plans of Dell to add employees to its India locations for back-office work and software development.


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