On Demand Is in Demand

DeFelice, Alexandra
July 2005
CRM Magazine;Jul2005, Vol. 9 Issue 7, p18
Trade Publication
Presents an outlook for the software as a service (Saas) market in the U.S. in 2009. Total worldwide spending on SaaS in 2004; Most frequent SaaS adapters according to Erin Traudt, SaaS research analyst at IDC; Growth of demand for such services and projects according to Laurie McCabe, vice president of SMB insights and business solutions; Description of Saas by Traudt.


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