Statistically Speaking

July 2005
CRM Magazine;Jul2005, Vol. 9 Issue 7, p16
Trade Publication
Presents statistical information related to the field of customer relationship management in the U.S. Percentage of the participants in the 2005 Yankelovich Marketing Receptivity Survey who avoid buying products that overwhelm them with marketing; Factors that will contribute to the growth of location-based services according to a Frost & Sullivan report; Amount to be spent by organizations on external services in 2005.


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