TITLE

Managing the Customer Experience

AUTHOR(S)
Smith, Brad
PUB. DATE
July 2005
SOURCE
Wireless Week;7/1/2005, Vol. 11 Issue 14, p14
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Provides information on the aranAssure customer experience management software for the wireless communication industry from Irish company Arantech. Features of the system; Benefits of the technology to wireless operators according to North American vice president Cathal McGloin; Cause of problems encountered by wireless communication customers.
ACCESSION #
17510393

 

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