Measure Learning

Langemo, Tom
May 2005
Leadership Excellence Essentials;May2005, Vol. 22 Issue 5, p18
This article reports that learners are responsible for executing performance that is trained. Their performance attracts and engages their customers. Learners' energy is focused on strategic evaluation of training programs such as diagnostics, long-term learner impact, behavior change, business impact, and ROI. They are expected to break the rules and do something wonderful. Learners must be included as integral partners in any strategy for training and performance improvement. The final product of learning measurement transcends numbers, formulas, and scorecards. The human component is an anchor to the analysis; otherwise, the value of analysis is lost.


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