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Ulrich, Dave; Brockbank, Wayne
June 2005
Leadership Excellence Essentials;Jun2005, Vol. 22 Issue 6, p7
This article argues that the HR function must be transformed to turn strategy into sustained results. The ability of people to do their jobs derives in part from how HR practices affect them. Also, customers who desire to maintain long-term relationships with their suppliers recognize that a supplier's HR practices help assure them a steady flow of desirable products and services. And, investors who realize that intangibles determine much of a company's wealth, look to HR as a source of a firm's market value. HR practices institutionalize beliefs and values, and make them real to all stakeholders.


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