TITLE

T-Mobile USA tops customer-care survey for second straight year

AUTHOR(S)
Meyer, Dan
PUB. DATE
June 2005
SOURCE
RCR Wireless News;6/13/2005, Vol. 24 Issue 24, p16
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Presents the results of the 2005 Wireless Customer Care Performance Study assessing the customer services being offered by wireless telecommunication providers conducted by J.D. Power and Associates in the U.S. Quality of performance and retail satisfaction received by T-Mobile USA Inc.; Customer care index score of Verizon Wireless; Improvement in the services of Nextel Communications.
ACCESSION #
17432821

 

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