TITLE

HOW CAN I SERVE YOU?

AUTHOR(S)
Angelucci, Pam
PUB. DATE
July 2005
SOURCE
Hospitality Upgrade;Summer2005, p22
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Discusses the delicate balance of guest service offerings via hotel staff and technology working together. Importance of giving basic computer education to the general public; Enhancement of guest-service experience through addition of service options via technology; Significance of current online process for making hotel stay reservations.
ACCESSION #
17423621

 

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