TITLE

COUNTY'S TELLERS WILL TELL ABOUT NEW LEADS

AUTHOR(S)
Adams, John
PUB. DATE
June 2005
SOURCE
Bank Technology News;Jun2005, Vol. 18 Issue 6, p39
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
This article reports that the banking industry is still unsure about how much tellers should be involved in cross-sell efforts. The County National Bank is not planning on turning its tellers into salespeople, but that doesn't mean customer facing personnel are left out of the sales equation entirely. The bank falls into the "pass them on" category. Several months ago, it formed a technology service/sales committee to investigate how technology could streamline and improve marketing, leads and sales management in the branches.
ACCESSION #
17400383

 

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