TITLE

BofA Finds Gold in Industrial IT Ploy

AUTHOR(S)
Costanzo, Chris
PUB. DATE
May 2005
SOURCE
Bank Technology News;May2005, Vol. 18 Issue 5, p47
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on the success of the Bank of America Corp. in using the Six Sigma process improvement program in the U.S. Cost savings derived from the implementation of the system; Efficiency of the Six Sigma practice in delighting customers by continually improving processes; Percentage increase in the number of satisfied customers of the company.
ACCESSION #
17353148

 

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