Negotiating Enterprise Wireless Agreements

DiLallo, Kevin
June 2005
Business Communications Review;Jun2005, Vol. 35 Issue 6, p12
Trade Publication
The article presents information on enterprises wireless agreements. With the increase in demand for wireless services senior management's pressure on telecom managers and procurement officials to control wireless costs also increases. Most commentators who offer tips on controlling the cost of wireless services focus only on the right rate plans. Enterprises can realize superior long-term results by developing a rational wireless procurement strategy, implemented through the terms and conditions of their wireless contracts, rather than by attempting to juggle several carriers and rate plans, with their nuances and hidden costs. The single most effective strategy for lowering one's wireless rates is to maintain the flexibility to move traffic to a competing vendor. This threat is empty, however, if the incumbent carrier can make it too painful to carry out. Before wireless local number portability became reality in November 2004, the FCC PR machine was predicting waves of lemming-like defections from incumbent carriers as consumers, freed from wireless phone number bondage, would flee their abusive vendors for greener pastures.


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