Cracking service

Jones, Chris; Stredwick, John
September 1998
People Management;9/3/1998, Vol. 4 Issue 17, p50
Examines the personnel management style of windscreen supplier Autoglass. History of the company; Full-scale reviews of business operations; Flexible-work shift system; Relationship between technical awareness and customer needs; Pay systems for employees; Incentive payments.


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