What customers expect from you

April 2005
Trailer / Body Builders;Apr2005, Vol. 46 Issue 6, p28
Trade Publication
Presents information on a survey conducted by the National Truck Equipment Association (NTEA) regarding the expectations of customers from the truck equipment industry in the U.S. Goal of the survey according to NTEA meetings and member services director Steve Carey; Areas into which factors associated with the process of buying and taking delivery on commercial trucks are divided; Ways by which the industry could apply the survey results.


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