One Size Fits Almost Nobody

Hubbard, Andrew
April 2005
Mortgage Banking;Apr2005, Vol. 65 Issue 7, p116
In this article, the author argues the "two-scoops-for-everybody" approach to training. Quite a few companies mandate a fixed amount of training per employee per year. The objective of training is to give people job skills. for training to be applied and cost effective, it must be matched to the job skill requirements of the participant. Training is required when an employee is hired; when an employee moves to a new job requiring different skills than the old job; when an employee's job duties are enlarged or changed; when the company's workflow or process changes; and for several other reasons.


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