How an independent review could make the difference between success and failure

Collins, Tony
March 2005
Computer Weekly;3/22/2005, p22
Trade Publication
The article reports that when the consultancy company Arthur D Little was appointed to investigate a potential IT disaster at the Swanwick air traffic control centre in Hampshire, its independent review was welcomed by all, except the organization being audited. In oral and written evidence to the Transport Select Committee of the House of Commons, the journal "Computer Weekly" had called for the audit after years of delays and cost overruns jeopardized a project to deliver a 337 million pounds air traffic control system. Executives said that an independent audit was unnecessary, as the project and organization were already subject to independent audits. Besides studies by the National Audit Office, the inquiry by Arthur D Little in 1998 remains one of the deepest reaching investigations into a major government IT project. It recommended, for example, changes in government policy to improve transparency over the full costs of the New En Route Centre systems project. The report by auditor Arthur D Little on a project to deliver new air traffic control systems at Swanwick in Hampshire showed the value of timely independent oversight. INSET: Findings from the National Air Traffic Services report...


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