KIOSKS: Self-service Kiosks Provide Superior Service

Dishman, Clyde
April 2005
Hospitality Upgrade;Spring2005, p18
Trade Publication
Focuses on the efficacy of self-service kiosks in hotels on providing services to clients in the U.S. Concept of self-service kiosks; Types of services offered; Functions of technology in the self-service kiosk idea.


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