TITLE

Defining The Application Performance Index

AUTHOR(S)
Seveik, Peter
PUB. DATE
March 2005
SOURCE
Business Communications Review;Mar2005, Vol. 35 Issue 3, p8
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
This article focuses on innovations in technology methods. Top managers are linking for new methods by which to measure, quantity and improve IT. The top three goals on how well IT performs are: Increase business efficiency through IT-enabled process improvement; Align IT and business goals and improve internal customer satisfaction. NetForecast organized a group of vendors to develop and then specify a new way to report on performance based upon measurement capabilities that already exist. The result is the Application Performance Index or Apdex. The Apdex is a numerical measure of user satisfaction with the performance of enterprise applications. It converts many measurements into one number on a uniform scale of 0 to 1. The tools that support the Apdex will conform to a specification currently under development that will become publicly available. It specifies a process that Apdex-compliant tools and services will implement.
ACCESSION #
16429444

 

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics