TITLE

Data Puts New Demands on Tech Support

AUTHOR(S)
Smith, Brad
PUB. DATE
March 2005
SOURCE
Wireless Week;3/15/2005, Vol. 11 Issue 7, p62
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Explores issues concerning technical support for wireless services. View of Tim Donahue, vice president of enterprise marketing at Sprint Business Solutions, on customer support; Information on how wireless carriers can occupy different roles in providing service to an enterprise; Explanation service level agreements.
ACCESSION #
16406478

 

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