Pet Peeves, 2005

Ball, Marty
March 2005
PN;Mar2005, Vol. 59 Issue 3, p74
Trade Publication
This article focuses on the need to join together in educating others about disability. People need to join together in educating others about disability. It is offensive that many of the quality of the people hired to provide customer service are at times insensitive and downright dangerous to travelers with disabilities. Unless one tells them the proper way to assist, they haven't a clue. People can not be expected to automatically know these things, and no watchdog agency sees to needs. There has been no enforcement agency to assure the laws are followed.


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