Complaints to Qualitas increase

February 1999
Cabinet Maker;02/26/99, Issue 5127, p4
Trade Publication
Reports on an increase in the number of complaints received by Qualitas' Conciliation Service in 1998. Remarks from Richard Renouf, Qualitas chief conciliation officer; Breakdown of cases; Increase in the complaints about sofa springs, noises and loose frame joints and finish quality in cabinets.


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