Getting compliant with a Smile

January 2005
Cabinet Maker;1/28/2005, Issue 5423, p29
Trade Publication
Reports on the failure of an online bank Smile to conform to the World Wide Web Consortium guidelines in Great Britain. Actions taken by the bank to audit the Smile Web site and its secure banking service; Problems with the review of the Web site and secure banking service; Response of Smile to customer feedback in making Web site both usable and accessible.


Related Articles

  • Quantitative Evaluation of e-Banking Web Sites: an Empirical Study of Spanish Banks. Miranda, Francisco Javier; Cort├ęs, Rosa; Barriuso, Cristina // Electronic Journal of Information Systems Evaluation;2006, Vol. 9 Issue 2, p73 

    Online banking research to date is to a large extent anecdotal. Only a very limited number of studies have explored Electronic Banking in recent years. In this work an objective investigation of the issue has been conducted by manually accessing and evaluating the web sites of Spanish private...

  • THE FREQUENCY AND INTENSITY OF EXPERIENCE IN ONLINE BANKING USE. Singer, Daniel D.; Baradwaj, Babu G.; Flaherty, Susan; Rugemer, Francis // Journal of Internet Banking & Commerce;Apr2012, Vol. 17 Issue 1, Special section p1 

    The literature on online banking adoption generally finds experience to be a positive factor in online banking use. In contrast, this research suggests a more complex relationship between experience and online banking. Experience is found to have a negative effect on online banking use through...

  • Does a banking website produce new business?  // ABA Banking Journal;Mar2003, Vol. 95 Issue 3, p38 

    Discusses whether a community bank's website produces new business. Observation that some customers became customers specifically for the Internet banking services.

  • E-BANKING AND THE OLDER USER: TOWARD AN INCLUSIVE ACCESSIBLE POLICY. Eadie, David // Proceedings of the IADIS International Conference on WWW/Interne;Nov2003, p1089 

    Recent developments in information and communication technology have set in motion a revolution within the Banking sector which has resulted in a new channel for banking services and products delivered via e-Banking. The potential exists for an increasing population of older Web users to become...

  • Trojan Targetes Users Of British Online Banks.  // Software World;Sep2004, Vol. 35 Issue 5, p26 

    This article states that the Tofger Trojan horse targets users of a number of British Internet banks, including Abbey National, Barclays Bank, Cahoot, USBC, Lloyds Bank, NatWest, Nationwide, and Woolwich. The Tofger-BG variant runs in the background of infected PCs, monitoring which Web sites...

  • Using E-S-QUAL to Measure Internet Service Quality of E-Banking Web Sites in Greece. PASCHALOUDIS, DIMITRIS; TSOURELA, MARIA // Journal of Internet Banking & Commerce;Aug2014, Vol. 19 Issue 2, p1 

    The way services are delivered to people has changed diffusion of information and communication technologies. The banking industry has fully adopted and developed the applications and practices of ICTs, in order to provide more qualitative and usable online services. It would greatly enhance the...

  • Report: Phishing Site Life Spans Shrinking. Wolfe, Daniel // American Banker;2/28/2005, Vol. 170 Issue 39, p19 

    Reports that though the number of online scams and the number of banks impersonated has continued to increase, the life span of the scams has steadily declined, according to the Anti-Phishing Group. Description of "phishing" Web sites, which impersonate bank sites to steal customer account...

  • Metavante Deal Aids Bill Pay at Bank Sites.  // American Banker;11/15/2006, Vol. 171 Issue 220, p8 

    The article reports on a deal between Metavante Corp. and technology vendor Yodlee Inc. Metavante will utilize bill payment technology from Yodlee Inc., allowing its customer to pay bills online. With the new technology, Metavante Corp. can earn revenue from customer's paying their bills through...

  • Banks Gaining Ground in Retail Web Site Rankings. Wolfe, Daniel // American Banker;7/1/2004, Vol. 169 Issue 126, p11 

    Reports that one measure of the growing popularity of online banking and bill payment is that large banks' Web sites are cropping up more frequently on comScore Media Metrix's list of the most-visited retail sites. Details on most-visited sites; Information on ComScore, the online audience...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics