TITLE

THE SOCIAL PROCESSES OF ORGANIZATIONAL SENSEMAKING

AUTHOR(S)
Maitlis, Sally
PUB. DATE
February 2005
SOURCE
Academy of Management Journal;Feb2005, Vol. 48 Issue 1, p21
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
A longitudinal study of the social processes of organizational sensemaking suggests that they unfold in four distinct forms: guided, fragmented, restricted, and minimal. These forms result from the degree to which leaders and stakeholders engage in "sensegiving"--attempts to influence others' understandings of an issue. Each of the four forms of organizational sensemaking is associated with a distinct set of process characteristics that capture the dominant pattern of interaction. They also each result in particular outcomes, specifically, the nature of the accounts and actions generated.
ACCESSION #
15993111

 

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