Duke sets the PACE

Alexis, Jennifer
January 2005
FoodService Director;1/15/2005, Vol. 18 Issue 1, p24
Trade Publication
Discusses the implementation of the Performance Assessment for Culinary Excellence at the food service department of Duke University in Durham, North Carolina. Significance of food service provider evaluation systems and performance ratings; Aspects of the dining experience and food service operations rated by Performance Assessment for Culinary Excellence; Sources of the evaluations conducted by both customers and dining services staff; Average revenue growth for campus operations.


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