Linking computers & phones

Grossbauer, Sue
March 1998
FoodService Director;03/15/98, Vol. 11 Issue 3, p170
Trade Publication
Describes how foodservice executives in two United States hospitals linked computers and telephones to better manage the facilities' menu process. Process-analysis for patient menus; Interactive voice response systems; Integrated solution offered by Vision Software Technologies Inc. and InterVoice Inc.; Menu services at New York City's Mount Sinai Hospital and Ohio's Cleveland Clinic.


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