CPM: Bringing New Value to Back-Office Processes

Lewis, Warren
January 2005
Bank Technology News;Jan2005, Vol. 18 Issue 1, p8
Trade Publication
The article presents information about how J.P. Morgan Chase & Co. is incorporating corporate performance management methodologies to create efficiencies, reduce costs, and improve profitability during their move from paper-based to electronic check-processing. Paper-based check processing has physical constraints such as people, real estate, and couriers. It removes the physical constraints and separate the paper from the transaction and you can change the way you think about, measure, and improve the process.


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