Avoiding Blind Spots

January 2005
Mortgage Banking;Jan2005, Vol. 65 Issue 4, p137
The article reports that at the Mortgage Bankers Association's (MBA's) Annual Convention in San Francisco, Tim Doyle, director of government affairs at MBA, said that emerging market borrowers are here, but the bankers are not doing a good job of serving them. To do so industry must change certain long-held habits, he insisted. Borrowers need counseling not just in the origination process, but also post-settlement. Lenders will need to adapt their processes post-settling and servicing; adapting their loss-mitigation policies will meet particular needs and help borrowers continue to be successful homeowners.


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