TITLE

Software users of the world, unite!

AUTHOR(S)
Turner, James
PUB. DATE
February 1999
SOURCE
Christian Science Monitor;2/25/99, Vol. 91 Issue 62, p16
SOURCE TYPE
Newspaper
DOC. TYPE
Article
ABSTRACT
Proposes elements for a computer software user's bill of rights. Provision of customer-support phone number; Compatibility of software with operating systems; Interaction of software with other programs and configurations; Priority of fixing bugs; Need for quality assurance; How companies should handle customer calls.
ACCESSION #
1568733

 

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