Software users of the world, unite!

Turner, James
February 1999
Christian Science Monitor;2/25/99, Vol. 91 Issue 62, p16
Proposes elements for a computer software user's bill of rights. Provision of customer-support phone number; Compatibility of software with operating systems; Interaction of software with other programs and configurations; Priority of fixing bugs; Need for quality assurance; How companies should handle customer calls.


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