TITLE

Up Front

PUB. DATE
January 2005
SOURCE
Convenience Store News;1/10/2005, Vol. 41 Issue 1, p8
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
This article presents comments of Lisa Klitcke from Open Pantry Food Marts. Convenience store owners are doing more training with their managers on the soft skills like customer service, management and team building. They have a bench manager program working as well, where they work with other managers in a mentoring program.
ACCESSION #
15665678

 

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