Up Front

January 2005
Convenience Store News;1/10/2005, Vol. 41 Issue 1, p8
Trade Publication
This article presents comments of Lisa Klitcke from Open Pantry Food Marts. Convenience store owners are doing more training with their managers on the soft skills like customer service, management and team building. They have a bench manager program working as well, where they work with other managers in a mentoring program.


Related Articles

  • Not Just Candy, Chips and Gas Anymore. Longo, Don // Convenience Store News;10/8/2006, Vol. 42 Issue 12, p18 

    The article focuses on the expansion plans of the chain of convenience stores, Open Pantry Food Marts in the U.S. According to Robert A. Buhler, CEO, their new store in Wisconsin is designed to have the convenience store customer slow down. The expansion will be done using revenue generated from...

  • In Memoriam.  // CSP;Dec2016, Vol. 27 Issue 14, p161 

    The article presents an obituary for convenience-store chain Open Pantry Food Marts of Wisconsin Inc. founder Robert W. Buhler.

  • Open Pantry's Ring Thing Encourages KaChing! Francella, Barbara Grondin // Convenience Store News;10/4/2010, Vol. 46 Issue 13, p92 

    The article offers information on a loyalty program by Pleasant Prairie, Wisconsin-based Open Pantry Food Marts of Wisconsin Inc. under which it offers its members immediately redeemable deals on food and convenience items. The company created its Ring Thing, a metal clip or carabiner with the...

  • UK forecourt shops: per site sales to reach E771,000 by 2007.  // MarketWatch: Drinks;May 2004, Vol. 3 Issue 5, p11 

    Reports the average forecourt convenience store sales per site in Great Britain from 2002 to 2007. Business forecasts; Grocery market; Investment.

  • US: 7-Eleven to shed 72 stores from portfolio. Abdulla, Hannah // Aroq - Just-Food.com (Global News);2/7/2014, p3 

    The article presents a reprint of the article "US: 7-Eleven to shed 72 stores from portfolio," which appeared on February 7, 2014 on the website, www.just-food.com. The article reports that 7-Eleven Inc. will sell off 72 of its U.S. convenience stores and gas stations. 7-Eleven is one of the...

  • The Racing Capital of the World.  // National Petroleum News;Apr2006, Vol. 98 Issue 4, p16 

    The article reports on the statements by Scot Imus, executive director of the Indiana Petroleum Marketers and Convenience Store Association, on the tight competition among petroleum marketers and convenience store operators in Indianapolis, Indiana. Competition has increased due to the entry of...

  • SWIFT MOVES. Given, Darren // Convenience Store;9/11/2015, p12 

    The article presents the author's insights on the changes in the C-stores for the better in Northern Ireland (NI).

  • shop talk. west, Tracy // Forecourt Trader;Nov2014, p50 

    The author shares tips and ideas on Christmas trading for forecourt retailers and convenience store operators. She refers to location and customer demographics as important factors to sales performance. She also discusses the role of forecourts in fulfilling the needs of customers and in...

  • Developing a Service Strategy that Lasts. McKenna, Terry // National Petroleum News;May2005, Vol. 97 Issue 5, p18 

    Presents tips for developing customer service strategy for gasoline service-stations/convenience-stores in the U.S. Culture change; Establishment of the necessary infrastructure to support customer service strategy in the long haul; Formulation of customer-focused policies and procedures.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics