Sorry, Wrong Number

Buck, Lori
December 2004
Fire Chief;Dec2004, Vol. 48 Issue 12, p76
Trade Publication
Reports on Pinellas County's solution to the increased number of open-line cell-phone calls to 911 as a result of U.S. Federal Communications Commission regulations mandating receiving the caller's number and location. Pilot testing of the program to reduce the number of calls; Public-education delivery using three messages; Offer of free button guards.


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