The Evolution of Outsourcing: What to Expect Tomorrow

Jones, Dennis
December 2004
Bank Technology News;Dec2004, Vol. 17 Issue 12, p33
Trade Publication
The article focuses on the evolution of outsourcing. As banks evaluate outsourcing vendors, customer service is becoming increasingly important. Banks expect a vendor to deliver on a service commitment that the bank has already promised its customers. Banks look for quantifiable results relating to system availability, response time, uptime of the switch and accurate statement production. An outsourcing vendor that provides accounts receivable financing allows a bank to provide a lending stream to potential customers without maintaining the necessary software and expertise in-house providing another revenue generator for banks.


Related Articles

  • 3 steps for optimizing self-pay outsourcing. Seman, Maria H.; Guyton, Elizabeth M. // hfm (Healthcare Financial Management);Oct2004, Vol. 58 Issue 10, p42 

    Discusses steps to optimize self-pay receivable outsourcing in the United States. Selection of the outsourcer; Design for a seamless transition; Monitoring and tracking of performance. INSET: WHY SELF-PAY?.

  • NEWS RELEASES.  // Reserve Bank of New Zealand Bulletin;Mar2006, Vol. 69 Issue 1, p50 

    The article presents the new releases of the Reserve Bank in New Zealand. A briefing, which outlines the key function of the Reserve Bank in the country, is released. The bank released its "Financial Stability Report" that assesses the robustness of the country's financial system. It published...

  • Check 21 and ARC: Convergence or Divergence in Payments. Williams, Stuart // U.S. Banker;Jul2004, Vol. 114 Issue 7, p56 

    Investigates whether Check 21 Act will replace accounts receivables conversion (ARC) in the payment stream. Goal for Check 21; Impact of Check 21; Barrier to the electronic presentment of check images; Distinction between Check 21 and ARC; Role of Check 21 in reducing overall processing costs;...

  • ARC Conversion: Profits at Risk. O'donnell, Dan // American Banker;8/22/2003, Vol. 168 Issue 162, p17 

    Accounts receivable check conversion (ARC) is the next rung in the evolutionary ladder from paper to electronic transaction processing. Conversion of the paper check to an electronic ACH affects both the originating and the receiving financial institution. That means new workflow, procedures,...

  • Setra Awards Outsourcing Contract to Aditro.  // EmergingMarketsNOW;2/10/2009, p1 

    The article reports on the outsourcing contract signed between Sweden-based wood products company Setra Group AB and business process outsourcing services provider Aditro for Setra's transaction-oriented financial management processes. It mentions that the agreement includes the outsourcing of...

  • Top four pitfalls of BPO. Hyltoft, Michael // Computer Weekly;3/1/2005, p30 

    The article reports that information technology (IT) outsourcing and business process outsourcing (BPO) have being round for more than 40 years as well-established options for companies, one wonders why we often read about outsourcing contracts failing to deliver as expected. BPO should create...

  • Outsourcing to Win. Seibel, Robert // National Real Estate Investor;Nov2006, Vol. 48 Issue 11, p88 

    The article focuses on the outsourcing of some element of the companies' accounting department. Nowadays, firms make departmental outsourcing such as accounts payable, accounts receivable and payroll. These outsourcing lower-level accounting functions becomes an easy way to reduce fixed costs...

  • Receivables Management and Offshore Outsourcing. Gupta, Shailen // Business Credit;Feb2003, Vol. 105 Issue 2, p51 

    Focuses on the correlation between receivables management and offshore outsourcing in the U.S. Implementation of aggressive cash management procedures; Element of managing internal liquidity; Functions of outsourcing benefits.

  • news.  // North Western Financial Review;7/15/2004, Vol. 189 Issue 14, p30 

    Presents news briefs on the bank industry in the U.S. as of July 2004. Passage of legislation that would make it easier for banks to convert to subchapter S incorporation status; Errors discovered by the U.S. Public Interest Research Group on credit reports; Importance of bankers' awareness of...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics