A journey to define excellence leads to Baldrige

December 2004
AHA News;12/13/2004, Vol. 40 Issue 25, p4
Trade Publication
Provides information on an award received by the Robert Wood Johnson Hospital in Hamilton, New Jersey for service excellence in 2004. Description of its healthcare services; Significance of the award to the participation of the hospital in the Malcolm Baldrige National Quality Award program; Background on the establishment of the program in the U.S.


Related Articles

  • Quality rankings for US hospitals are released. Kamerow, Douglas // BMJ: British Medical Journal (Overseas & Retired Doctors Edition;10/15/2011, Vol. 343 Issue 7827, p776 

    The article offers information on the ranking of the U.S. hospitals which includes Cleveland Clinic, Mount Sinai, and the hospitals of the Universities of Pennsylvania. It informs about a report prepared by the Joint Commission which focuses on routine care of surgical patients with pneumonia...

  • Out for consultation.  // Nursing Management - UK;Jul2011, Vol. 18 Issue 4, p17 

    The article offers news briefs on topics including the consultation announced by the Care Quality Commission (CQC) on a new excellence award for adult social care services in England and comments invited by Healthcare Improvement Scotland on the proposed Healthcare Quality Strategy for Scotland.

  • Quality conversations. Austin, Jill D.; Manley, Cynthia F. // Marketing Health Services;Fall2009, Vol. 29 Issue 3, p8 

    The article focuses on the 2006 survey conducted by the Vanderbilt Medical Center (VMC). It states that the survey aims to assess the importance of quality in the healthcare industry. It mentions that the survey uses quality questions to identify whether consumers define quality by healthcare...

  • The structure of quality systems is important to the process and outcome, an empirical study of 386 hospital departments in Sweden. Kunkel, Stefan; Rosenqvist, Urban; Westerling, Ragnar // BMC Health Services Research;2007, Vol. 7, p104 

    Background: Clinicians, nurses, and managers in hospitals are continuously confronted by new technologies and methods that require changes to working practice. Quality systems can help to manage change while maintaining a high quality of care. A new model of quality systems inspired by the works...

  • Measuring patient safety culture in Taiwan using the Hospital Survey on Patient Safety Culture (HSOPSC). I-Chi Chen; Hung-Hui Li // BMC Health Services Research;2010, Vol. 10, p152 

    Background: Patient safety is a critical component to the quality of health care. As health care organizations endeavour to improve their quality of care, there is a growing recognition of the importance of establishing a culture of patient safety. In this research, the authors use the Hospital...

  • Healthgrades releases annual Hospital Quality in America Study.  // Healthcare Purchasing News;Dec2010, Vol. 34 Issue 12, p8 

    The article reports on the 2011 release of the "Thirteenth Annual HealthGrades Hospital Quality in America Study," which was conducted by the hospital care quality evaluation agency Healthgrades.

  • A total care package. Bishop, Nick // Nursing Management - UK;Oct2010, Vol. 17 Issue 6, p9 

    The author discusses the increase in the number of patients readmitted to hospitals as emergencies after 28 days of hospital discharge from 359,719 in 1998/1999 to 546,354 in 2007/2008 in Great Britain. He agrees that readmission of patients could be due to failures in timely discharge and lack...

  • Patient outcomes linked to nurse staffing.  // Australian Nursing Journal;Jul2001, Vol. 9 Issue 1, p22 

    Focuses on a study conducted among United States hospitals about the impact of nursing shortage on the quality of care patients receives. Number of hospitals studied; Health outcomes associated with nurse staffing.

  • Government launches mortality indicator to prevent "gaming". Hawkes, Nigel // BMJ: British Medical Journal (Overseas & Retired Doctors Edition;11/5/2011, Vol. 343 Issue 7830, p924 

    The article reports that the new summary hospital level mortality indicator (SHMI), launched by the government of Great Britain, found that 14 National Health Service (NHS) trusts in England had higher than expected mortality, while 14 other trusts had mortality lower than expected.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics