Outsource your changes

Creber, John
November 2004
Computer Weekly;11/2/2004, p38
Trade Publication
This article discusses the business planning strategy behind outsourcing of business. The process for outsourcing both infrastructure and business process is well understood and documented, and is supported by a number of consultancies offering advice and guidance. In an environment of business change, with potential for new geographical markets and new customers, outsourcing can provide the springboard from which new technologies and services can be deployed to support increased business activity. In a homogeneous computing environment with a high use of undifferentiated skills and a static business landscape it is more difficult to realise value from an outsourcing arrangement. In addition to this, although the company had operated its own datacentres in the past, it did not have the scale of operations to support an enterprise-wide resource planning environment, with the requirement for clustered resilience. With the extra flexibility offered by hosting equipment in a third-party environment it was possible to achieve a clustered, fully-resilient SAP environment distributed across two datacentres to meet group-wide requirements.


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