TITLE

CTAM Huddles on Customer Care

AUTHOR(S)
Donohue, Steve
PUB. DATE
November 2004
SOURCE
Multichannel News;11/29/2004, Vol. 25 Issue 48, p30
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Focuses on the Customer Care Forum sponsored by the Cable & Telecommunications Association for Marketing on November 17, 2004 in Atlanta, Georgia. Significance of the conference to customer service in the country's cable television industry; Discussion on other customer care issues discussed at the conference; Details of the event.
ACCESSION #
15204135

 

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