TITLE

Getting The IP-PBX To Work: Fire, Ready, Aim

AUTHOR(S)
Brunk, Matt
PUB. DATE
November 2004
SOURCE
Business Communications Review;Nov2004, Vol. 34 Issue 11, p42
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article focuses on the working of IP-PBX. Implementing IP-PBXs is easy, but getting them to work consistently, all the time and for all the right reasons is not. A real-life IP-PBX customer's case is given. The customer data network was plagued by most IP-PBX telephone and system issues. Problems were reported weekly and sometimes daily. On top of these issues was an older complaint with the customer telephone lines connected to their system. Their lines would go into a Hung status and eventually all lines would go Hung, leaving them of no use to inbound or outbound users until the system was rebooted. Solution was simple. IP telephones were separated from the data network to increase network performance. To accomplish this, separate cable drops were installed needed for the IP telephones. Then, power protection was installed using a managed UPS, managed 3Com LAN switches, 3Com Ethernet power supplies and separate cabling for the IP telephones. The next round of work was mostly programming and testing. INSET: I'm Ready, Ready, Ready! Will This End?.
ACCESSION #
15056773

 

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics