Troubleshooting VOD's 'Failures'

Stump, Matt
November 2004
Multichannel News;11/1/2004, Vol. 25 Issue 44, p30
Provides information on the assessment of the success of video-on-demand (VOD) platform in the U.S. Background on a data-collection reporting system built by Everstream Inc. to monitor VOD usage and the quality of the consumer experience; Areas involved in monitoring VOD usage activity; Use of quality metric accounting for different markets; Importance of quality-of-service to the success cable television operators.


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