Subs Report DVR Glitches

Donohue, Steve
October 2004
Multichannel News;10/25/2004, Vol. 25 Issue 43, p8
Reports on the complaints from cable subscribers against the 8000-series digital video recorders produced by Scientific Atlanta in October 2004. Details of the reports filed by several consumers; Efforts of the officials from Time Warner Cable and Pioneer Digital Technologies to fix the system bug that resulted in picture freeze problems; Remarks from Scientific Atlanta spokesperson Sara Stutzenstein on the issue.


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