An Automated Review

Mastroberte, Tammy
October 2004
Convenience Store News;10/16/2004, Vol. 40 Issue 13, p248
Trade Publication
This article reports that Wawa Inc. brings performance management at the corporate and store-manager levels to the Web. With four of its eight senior leaders nearing retirement and a focus on promoting from within the company, Wawa Inc. began a mission to improve its performance management procedures. The company was in search of a Web-based, automated solution to track its corporate employees and store managers more than once a year at review time. Wawa went live with the program in June of 2002, and is currently upgrading the system with new functionality, including a scorecard for performance reviews and a mentor feature for associates who wants to learn a new skill.


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