Picture the difference

Baum, Stephanie
October 2004
Cabinet Maker;10/15/2004, Issue 5410, p16
Trade Publication
Focuses on the business performance of Sofa Workshop company in London, England. Way of handling with several customer complaints; Enhancement on the quality of various products; Increase on the level of competitive advantage.


Related Articles

  • How Product Complaints Help Improve Performance. Cohen, David // Management Review;Jul73, Vol. 62 Issue 7, p9 

    Reveals how product complaints can help improve corporate performance. Ways by which complaints occur; Role of marketing and quality assurance departments in handling complaints; Need to keep management informed; Listening to the customer who does not complain.

  • Medrad Works and Wins as a Team. Adams, Larry // Quality;Oct2004, Vol. 43 Issue 10, p42 

    Reports on the recognition of Medrad Inc. for winning the 2003 Malcolm Baldridge National Quality Award in the U.S. Assessment on the quality of the medical devices; Way of responding to several customer complaints; Level of competitive advantage.

  • SUSTAINABILITY IS HERETO STAY. Peoples, Robert // Environmental Design & Construction;Nov2004, Vol. 7 Issue 8, p38 

    Focuses on the business performance of several carpet companies in the U.S. Efforts of the firms to produce high quality products; Awareness on the demands of the customers; Level of competitive advantage.

  • Significant Competitiveness Factors of Companies in the Czech Part of the Euroregion Neisse-Nisa-Nysa. Dĕdková, Jaroslava; Skrbková, Denisa // Proceedings of the European Conference on Innovation & Entrepren;2013, p212 

    If a company wants to maintain its competitive advantage, it is forced to constantly observe and monitor the market situation, react on the changing market conditions and be prepared to rapidly and efficiently produce, develop and advertise a wide range of quality products and to accelerate its...

  • Lasers Scan Turbine Blades.  // Quality;Oct2004, Vol. 43 Issue 10, p48 

    Focuses on the role of the laser scan turbine blades in improving the business performance of TechJet Aerofoils Ltd. Improvement on the quality of the products; Decrease of inspection time; Level of competitive advantage.

  • Intellectual property treaties.  // FRBSF Economic Letter;3/12/2004, Vol. 2004 Issue 7, p2 

    Focuses on the effects of the trade agreement standards set by the United Nations World Trade Organization on the business performance of various companies. Protection of intellectual property rights; Level of competitive advantage; Improvement on the quality of the products.

  • Disseminative Capabilities : The impact of sender capabilities on knowledge transfer success -- A case of collaborative product development in the automotive industry. Oppat, Kay // University of St. Gallen, Business Dissertations;2007, preceding p1 

    Why do companies like BMW and PSA jointly develop engines for cars like the new MINI; why did Bang & Olufsen together with Samsung jointly develop the Serene cell phone, or why did Saab and Magna Steyr co-develop the Saab 9.3 convertible? Collaborating in product development (PD) seems to be a...

  • On the plus side. Friedman, Wendy; Cecil, Andrea // Long Island Business News (7/1993 to 5/2009);8/6/2004, Vol. 51 Issue 33, p1 

    Reports on the business performance of the stores selling plus-size apparels in Long Island, New York. Assessment on the quality of the merchandise; Expansion on the revenue growth of the stores; Level of competitive advantage.

  • Protection is the best form of defence.  // Cabinet Maker;12/19/2003, Issue 5369, p27 

    Reports on the business performance of Guardsman company in Great Britain. Retention of loyal customers; Enhancement on the quality of the furniture products; Level of competitive advantage.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics