Next-Generation IM Opens Two More Pandora's Boxes

Kite, Shane
October 2004
Bank Technology News;Oct2004, Vol. 17 Issue 10, p10
Trade Publication
The article discusses the loopholes in the new technology in banking industry, Skype, that combines IM with file-sharing and voice-over Internet Protocol phone calls. Skype's application is unified wireless messaging. But it's not without problems, particularly when it comes to security. According to compliance chiefs, Skype is the perfect conduit through which nasty viruses and worms can spread. Plus, some say, IM can't be easily audited or its messages archived, both of which are requirements for financial institutions to comply with privacy and regulatory standards. Yet Skype has brought complex issues to the fore, namely, whether it represents innovation or disruptive threat. It's certainty confounded those trying to balance security with calls for efficiency arid for mitigating risk.


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