Fraud is Rising, But Victims, Banks are Fighting It

Sraeel, Holly
October 2004
Bank Technology News;Oct2004, Vol. 17 Issue 10, p8
Trade Publication
The article focuses on the commercial frauds in banking industry. Customers are facing frustrations when they became victims of fraud, and bank employees often exacerbate these situations because they are unclear on their company's fraud and identity-theft policy. This is by no means an accusation that banks across the board are failing in their attempts to fight fraud and protect customers. Merchants, consumer advocacy groups, law enforcement agencies, regulatory bodies and banks are working together to fight criminals on the fraud front. This applies to Internet auction, credit card, non-delivery of merchandise, investment, phishing and letter fraud.


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