Technology Should Transparently Complement a Bank's Core Business

Muma, Les
October 2004
Bank Technology News;Oct2004 Supplement, Vol. 17, p21
Trade Publication
This article presents the author's view on transparency in banking technology. Technology shouldn't define a bank. Instead, the bank should define technology. By itself it will not allow a bank to become more profitable, to become better acquainted with its customers or to reduce expenses. Fiserv Inc. continues to refine the concept of technology. It is looking throughout the vast store of Fiserv products and services and setting up an integration framework that allows solutions, whether in banking or in securities or insurance, to work hand in hand, and thus enable a bank to spend time doing the things that really matter, like taking care of customers.


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