Mastering Data Manipulation

Rockwell, Mark
October 2004
Wireless Week;10/1/2004, Vol. 10 Issue 20, p24
Trade Publication
Focuses on the pressure faced by wireless services providers to improve their service offerings that involve leveraging the techniques traditionally used to serve enterprises. Level of competition in the wireless communications market; Remarks from Phil Marshall, director of wireless technologies at the Yankee Group, on the information systems of wireless carriers; Companies that applied information technology techniques of network monitoring to wireless and wireline carrier customer service applications.


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