Learning by Google -- fast and dangerous

Labrow, Peter
June 2004
IT Training;Jun2004, p24
Trade Publication
The article presents information that the Google is the most-used search engine on Earth. Googling has become as instinctive as ordering lager with chicken madras. When the author hits any kind of software problem, the first thing he does is to fire up Internet Explorer and beat a path to Google. It seldom lets him down. The web is groaning under the weight of helpful sites, many of them free. It's a kind of global help system, and Google is the key to unlocking that treasure. While it's easy to use Google, surely it's even easier to hit the F1 key. He said yes but once the help file is loaded, the progress seriously slows down. Major software companies should be redfaced that most people would rather take pot luck with an Internet search than use the information-rich multimedia learning and reference resources provided with applications. He concedes that Office users could click on the training button in Office 2003, but if they do, they'll be taken to an agonisingly slow website, filled with patronising, lightweight content that's more marketing promotion than learning.


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