Law firm prepares for migration to XP

June 2004
IT Training;Jun2004, p7
Trade Publication
The article reports that the international law firm Mayer, Brown, Rowe & Maw is using a series of e-learning modules to support its London staff during the firm's migration from Office 2000 to XP. The e-learning units are part of an integrated programme of training that will reach nearly 600 staff in Great Britain. The company ran a pilot at its London office in May. Ultimately, more than 1,000 staff around the globe will be assisted with the firm's global transition to XP, although training in the U.S. is expected to be more classroom-based. As Linda Rock, the IT training manager for Mayer, Brown, Rowe & Maw in London explained, the firm had already used online training to support staff using its knowledge management system. She said that this eliminated the need for classroom training, while there was a real need for refresher courses. When the firm decided to rollout Office XP, a key objective was to limit the amount of classroom training needed. Five modules have been developed, lasting no more than 15 minutes each, with tuition centred around changes to templates.


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