Stark figures provide IT managers with armoury

June 2004
IT Training;Jun2004, p5
Trade Publication
The article reports that few documents are more likely to get the information technology (IT) training manager's voice heard at board-level than the recent joint report of the British Computer Society and the Royal Academy of Engineering into the critical success factors for major IT projects. For IT professionals, it doesn't make comfortable reading. The report suggests that a phenomenal £80bn is lost every year across the European Union thanks to IT project failures. And while there is research that shows success rates are improving, the price tag associated with these failed projects remains unacceptably high. The report blames an absence of collective professionalism in the IT industry, and calls for action at a national level to ensure that senior IT practitioners involved in the design and delivery of mission-critical systems have attained chartered status. The report also points to inadequacies in the education and training of both customer and supplier staff at all levels, which is where IT directors and training managers at the frontline come in.


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