It takes handshakes not e-mails to build a business

Grasson, Thomas
September 2004
Gases & Welding Distributor;Sep/Oct2004, Vol. 48 Issue 5, p4
Trade Publication
This article advices on business planning. The author says that distributors in the welding industry, like other businesses, need to recognize the need for change. But what kind and how much change is the million-dollar question. But let's face reality. Change has always been an important aspect of managing a successful enterprise. There is no argument that the Internet is with people, and it has become an integral part of the distributor's operation. However, the still had a strong conviction that when push comes to shove, the customer wants the assurance of a competent distributor.


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